Living in a clean apartment is a fundamental need that improves your health and well-being. Housework is easy, but it takes a lot of time: often, you don’t have the energy to take good care of your family or focus on a career because of the hassle of taking care of your apartment.

Using a cleaning service is a very good idea if you want to find time to take care of really important things: on the other hand, relieving yourself of the burden of your own cleaning can become a real nightmare if you ignore these 7 secrets that cleaning companies are very familiar with. Don’t forget to read our guide to the end! You’ll get another nice surprise gift 🙂

Do you want a good spring cleaning, just ironing, a weekly maintenance clean? Are you moving and want to outsource your end of tenancy clean? Defining your needs is sometimes a little complicated! So don’t worry and if you have only a vague idea of what you want, ask for help from the customer support service of the company you like, to get some good tips.

Saving a few francs and booking a cash in hand cleaner may seem attractive, but especially in the household sector it actually exposes us to very high risks. What if something disappears, if your cleaner gets hurt, breaks or loses something of value? In all these cases, in Switzerland, the employer is at fault. The list of risks is long, and the list of benefits very, very short.

By choosing a company that takes care of all the admin related to the employment of a domestic worker, you can avoid failing to carry out some vital legal step, mistakes and the risk of breaking employment law. So be wary… Better to pay a slightly higher rate which will guarantee quality – and if you see rates which are far too low: undeclared work and poor quality of service will very likely be behind it.

When you ask a cleaning company for services, make sure they are covered by liability insurance. This insurance is expensive, but it covers all responsibilities in the event  of any damage during the cleaning. Also make sure that the company can guarantee that it has rigorously trained and selected its cleaning staff.

Many cleaning companies prefer to simplify their logistics and not provide cleaning products to their customers. As a result, far too many people resign themselves to having to “monitor” the quantities of household products after each service, and risk their cleaner not having enough products to finish or do her job.

Cleaning companies that send cleaners without any equipment manage to advertise lower prices and therefore attract more customers; in the end, however, the customer does not save anything!

Here’s how it works: if we start calculating the trips to buy the products, the time needed to choose them, the nuisance factor if your cleaner can’t finish her work because something is missing… it’s not worth it. In addition, cleaners with their own equipment are able to work faster because they will not need to get used to new equipment every time.

If buying cleaning products is not a problem, consider that they will cost you a “hidden fee” of CHF 2-4 per hour of work. Take this into account when you book an apparently cheap service by agreeing to provide the products!

When booking a cleaning service, it is sometimes difficult to estimate how long it will take to get the cleaning you want done. For this reason, it is essential to set out your needs to customer support in order to obtain a sensible time estimate. A professional service will suggest that you adjust the length of the timeslot after your first meeting with your prospective cleaner if the estimate is not correct.

Sometimes things might not go as planned: it is important to choose a platform that will offer you guarantees that will prove its seriousness and the recognition it gives to its customers. You must be uncompromising on the quality of the services and the company that provides them must be able to guarantee you a perfect result! If not, avoid it!

Some companies do not offer any guarantees or are unavailable to their customers in case of problems. On the other hand, the services most proud of their work will do everything possible to ensure that you are satisfied and that you continue to use them. Choose a company that makes its guarantees its main focus.

Every company and every human being makes mistakes. Sometimes things may not go as planned. The real value is not only in the measures taken to avoid these errors, but above all in the speed and availability that a company offers you to solve them. Make sure that if necessary, the service you choose is available in the shortest possible time and can answer all your questions competently. A good test is to send a request for information and evaluate the time and quality of the response. In general, the companies that assist you with maximum efficiency will also be able to satisfy all your requests.

Our blog contains several interesting articles, including one in particular that will tell you how to make the most of the services of a cleaner. It is our last secret to help you find a guaranteed legal and competent cleaner who keeps you happy without you having to worry about any legal, organizational or practical arrangements.

Once you have followed all these tips, it will be easy for you to choose the right cleaning service to meet your needs.

Treat yourself and finally come home to a clean apartment without the hassle!

P.S.: It is finally time to reveal the exceptional surprise we promised you at the beginning of this guide! Here is another gift to thank you for the time you have devoted to reading this guide, and to invite you to try our service: book a household clean now using this link and receive a discount of CHF 10! Your gift from MénageSimple 🙂 If you have any doubts or questions before having a lovely clean home, don’t hesitate to contact our Live Chat or call us on 022 518 90 99.