When will my credit card be charged?

December 4, 2019 by menagesimple@

Credit card payment occurs in two stages: Hold or pre-authorization: 5 days before your scheduled cleaning, the amount will be ...

Will I have the same cleaner for every appointment?

December 4, 2019 by menagesimple@

If you choose a recurring booking (every week, every other week, every month), it will indeed be the same cleaner ...

How can I change the credit card associated with my account?

March 10, 2017 by menagesimple@

Please first log into your account. Go to the settings by clicking the downward arrow next to your name at ...

How can I cancel my request for a recurring cleaning?

March 10, 2017 by menagesimple@

To permanently cancel your cleaning service or temporarily suspend it, please log into your account. Click on “Manage My Service,” ...

How can I login into my account?

March 10, 2017 by menagesimple@

Simply log in here.

How can I create an account?

March 7, 2017 by menagesimple@

Your MénageSimple account is created automatically after your first booking. To create a MénageSimple account without booking, sign up by ...